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My experience took place in Owings mills md location. So my bacon cheeseburger comes out ,as the waitress is bringing it over I see something blue that clearly isn't food on the bacon. When the manager comes she simply says we'll make u a new one. She never offered to...
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1.0
#1051933
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Service was unclear and difficult to hear. Only the mgr when she came over told me my request about a bar drink was a premium charge which I told the server I did not want. The scotch was limited to JW & JW. When the food came out 1 burger was hot and the other along...
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Anonymous
Grossedout

Horrible service at Oswego, IL location. Our server kept forgetting everything. Bathroom was filthy. Overall atmosphere was just gross.

#1042322
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I took my family to this place at lougheed location anf my two grandchildren we arrived around six pm and we didnt get out of there till 9:30 pm . We sat for almost an hour before even getting a drink never mind about a glass of water . They didnt have enough people...
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1.9
#1040707
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Red Robin Sanitary Conditions Review

Red Robin
#1051283
Don't know if I will go back. Place was very dirty. Our table wasn't wiped, cleared it with my hand. The pina colada had no taste. Was just frozen ice. The silverware sitting at the table was all sticky. The music was loud and annoying. The lady came through and spilled ranch dressing everywhere. Not completely satisfied. Forty bucks for two burgers, coke and an ice drink.
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Red Robin Gift Card Review

Red Robin
#1045068
4.4
Wanted to buy gift card $25 use it this time and get free ticket to new pirates of carribean movie would not let me use gift card had to wait 6 hrs for activation it's my money why do I have to wait
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Red Robin Customer Care Review

Red Robin
#1043092
1.0
My son and i went to eat and watch the baseball game hes 18 we were told we cant sit in bar area cause hes not 21 this is a burger joint not a bar he can go buffalo wild wings,oggis or any sports bar your *** company needs to figure out what it is
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Red Robin Manager Review

Red Robin
#1042078
1.0
Whan i asked how much longer is it going to be for the food ,the manger looked at me and then turned around and then i said sir then he said LATE ME SEE!!! And then he got are food and gave it to us and then he walk back to the kichin and he started to staer at me and then i put my hands up and then he came over and he said WHAT and i said is there a problem and he walked away
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Visited your Red Robin in Greensboro NC today for lunch, i ordered cheeseburger med rare. The burger was so thin it was well done and hard on edges and dry. I can get burgers at McDonalds thicker than yours. I sent it back and next one was the same. We drive 1 hr. to...
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1.4
#1038590
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I usually stop there every couple weeks for lunch but after this week experience i don't think i will stop there again. The problem is they have this kind of i-pad on the table that you can play games etc. so i was trying to figure out for few minutes before the burger...
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Anonymous
Jerry

Same problem. Not notified there was a charge for tablet until added to bill. This charge will bring down your customer count and social media will spread this bad customer e...

2.2
I didn't like
  • I already explained the problem
#1037810
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Went to Red Robin for my birthday and left not happy. My daughters order came first and 15 minutes later mine came. I ordered Salmon on a sandwich and oh my gosh it was horrible. The waiter comes buy and I tell him. He gives me a menu to order something else. Never...
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Anonymous
Anonymous

They made it right. Get over it. "My birthday was ruined! Waahhhh!"

#1032245
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We received our food quickly and it tasted fine. All of our physical dining needs were met and in respect to getting her job done our server was terrific. However, the server's conversation with my family was intrusive, meddling, and condescending. We all felt very...
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Anonymous
Anonymous

Service was terrific, yet you then write a complete thesis, moaning about it.

4.0
#1027144
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On march 26 at exactly 2pm at the red robin on nimmo drive me and my family of 5 at a couple of burgers. The food was ok nothing to really complain about other than the waitress told me the smoke ketchup didnt taste like barbecue sauce but it clearly did. My major...
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2.8
#1025791
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We were a large group, 6 total and one small child, got our bill mixed up with someone else's tried to explain it was the same amount, but didn't give us a copy of the bill, we paid the bill of $83.22, however when they charged my credit card they tacked on $15.00, we...
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#1021964
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Red Robin - No refills for you!
Red Robin Orlando FL ,Semoran Bld Just had a bad service experience at this location. We got there at 9:45pm and they close at 11pm. When we got there the waiter had maybe two other tables to serve. He took our order and the food and drink came and all was well. Slowly...
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Anonymous
Anonymous

Contact the daytime manager; they often have more responsibility for the location than the night managers.

I didn't like
  • Service
#1021020
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