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2.2 Based on 129 reviews
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  • Customers like
    • Burgers 3
    • Food 3
    • Service 3
  • Customers don't like
    • Lack of cutomer service 4
    • Lack of service 4
    • Poor quality and inattentive waiter 4

My family had a terrible experience at Red Robin in Albany Oregon. This is where my daughter wanted to go for her birthday. We were seated right away at a table that was dirty and the floor under our table was covered in food. It took a solid 15 to have our drink order filed (place was only about 1/3 occupied). We also placed a order for a appetizer at this time. 20 minutes for our drinks to arrive our cheese sticks were 35 minutes. They arrived... Read more

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Hello good afternoon. I just recently came back from New York visiting. I was takien to your establishment in Babylon. It was my first time, so I was pretty excited. I do have one of your restaurants near to me here in Florida, but had never been. Long story short, it was my sister in law, my brother and I. We ordered our food, and of course got the bottomless fries. My brother and I noticed that we obviously had less fries than my sister in... Read more

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My family and I were in 9/25/16. Deborah was our waitress she was sweet and attentive. I ordered the mac tavern with everything on the side. When our food came out I did have everything on the side , what I thought and our waitress thought no mac and cheese, Deborah went to the kitchen to get the mac and cheese that is when my sister and our husbands heard yelling my sister stood up to look and saw a man with glasses yelling at our waitress... Read more

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Spoke with manager about my burnt burger and he responded with a comment and said what do you want me to do about it. I can give you another burger but you will probably complain about that as well. I just paid my bill and left after they took out the cost of my burger . He was so rude! Worst Ever! I've been a long time customer since 1991. How sad to lose such a loyal customer.

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Went to Red Robin on 8/21 in Manchester CT with my Mom age 82, my son, his wife, and 2 young grandchildren and my son's mother n law. We waited over an hour before being waited on and they were not busy at all. After asking for fries and drinks and then refills it was almost it was another 1/2 hour or more before we got our meals. First of all my grandchildren 8 & 10 should not have had to wait that long to get something to eat. All of our... Read more

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Went to red robin saturday afternoon the restaurant seamed quite empty was told they had a 15 minute wait than took over a half hour to get served and the service was lousey im crossing it off my list of junk food places

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Waiter was excellent, kitchen very slow. Manager was slower than the food. Resteraunt was almost empty. Waterfront Red Robin. This is the third time. ...other customers complained about the slow food also. Hope they write in so that red robin will fix this restaurant.

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My boyfriend and I were at the York Red Robin in PA and the waitress didn't check on us once. Another waitress brought the food and also refilled the drinks for us. When I asked to speak with the manager all he had to say was "we are very busy." My bill was not cheap for two people it was $50.00 I expect good service when I pay that much money for two burgers and fries. Read more

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My husband and I were at the Red Robin at Champions Gate in Florifa and we had the worst server Ever! We were the first ones in the bar area and after 4 people were served and we still didn't have our food I asked for our ticket and what a surprise she went in back and tried to serve us cold food! It was an Awful experience! I did speak to the manager and she wanted us to go back in but we have had enough! We try not to complain but this time it... Read more

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Had a To Go Order for our office. We tried calling Hendersonville, Tn from 11:00am until 11:27 consistently to get our order in time for lunch. Never received an answer. This is not the first time this has happened from this location. We ended up calling Mt Juliet area and right away the answering service picked up and we were transferred to the lady receiving To Go orders. The only problem, due to our rep having to drive out of his way & order... Read more

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