Red Robin
Reviews and Complaints
Not all ingredients are listed
I recently went to Red Robin and ordered the southern charm burger. I have a egg allergy and didn't know if I would have a little reaction to it, since i haven't had egg in so long.
I ordered the burger making sure it had nothing with egg it, and even looked up some of the other ingredients to make sure there wasn't any egg. I get my burger and after 3/4 done with it, i open it up and realized theres this white stuff, that looked just like mayo. I did not see mayo on the menu under the burger description, and I was pretty sure about it. I asked for the manager and told her that they should list ingredients like mayo under burgers, because people assume theres no mayo if its not listed and people with deadly allergies to egg could die if not treated fast enough.
The manager said Red Robin stopped putting some ingredients like mayo in the normal menu(they do for the allergy menu though which is online). I found this sort of weird because you would think someone would want to know what is all going on their food or burger.
I am going to show awareness of this to Red Robin headquarters. I feel like I have lost trust in their menu and would advise people with allergies, ESPECIALLY DEADLY ALLERGIES, to have caution with the menu until this is changed.
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Bad service for price you pay
Dirty restrauant
Preferred solution: Let the company propose a solution
Poor service Wheaton 4/15/16
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Red Robin - Sanitary Conditions Review from Glendale, Arizona
Red Robin must have removed my review so I'll try again.
I'm sorry, but this is disgusting! Read with caution as this could make you sick to your stomach-Sorry but you need to be warned!!!
Last night, 12/12/2105, around 8:00 PM, I walked in to Red Robin at 2501 E. Happy Valley Rd. I was starving and couldn't wait to eat. I had to use the restroom. While standing at the Urinal, I had no choice but to be faced with several, nasty boogers on the wall in front of me, to the left and to the right. I have pics but don't know how to post them here-probably for the best.
My background is in Foodservice distribution and I've been in 1000's of restaurants through the years and have never seen anything so disgusting. A good rule of thumb: if the restrooms are dirty, so is the kitchen! I can't imagine how many employees must have stood where I stood and saw what I saw and chose not to clean it!
I will never step foot in another Red Robin.
Furthermore as a testament to Red Robins lack of concern, I wrote a letter last night and phoned the corporate office explaining what happened and as of 1:40 PM today, no reply!
Sam Fasano III
(602) 882-****
snfasano@***.com
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Very Dirty Dish Under My Food
I went to the Red Robin in Countryside Mall in Clearwater Florida. My first impression was great, I liked the atmosphere, liked the menu, enjoyed sitting at the bar.
I ordered a turkey burger, took a long time to arrive, but I was still pleased to this point. Burger arrived, I picked it up, took one ***, good burger, still pleased. Went to put the burger down on my plate which was not only very dirty, but had crusted old food on the plate. Sent it all back, paid my bill, will NEVER walk into a Red Robin again.
Never walk into a Red Robin again may be an understatement. Manager did remove burger from bill, gave me a $10 gift certificate which I threw away as I will never eat there again.
Red Robin Staff Review from Houston, Texas
Short Review on April&nbs-04:00;06,&nbs-04:00;2016
Red Robin Staff Review from Tampa, Florida
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Eat at home you ***