Went to RR in Oxnard, Ca. No one to greet me so I walked thru to find someone, server said hostess busy will seat me, then she said”just go ahead and sit at this booth. Seat was sticky, menu filthy (should have left, mad at myself). Finally brought my “cloudy iced tea”...Read more
I am a grey-haired AARP member. I finished dinner at a Red Robin and a bar fight broke out, they crashed into my table. When Mall security arrived they ... just let the brawlers go. I mentioned that I would like to report it to the police. The manager and Security...Read more
I tried signing up for the "rewards program" the first time with my Verizon E-Mail address and the final with my Google Mail E-Mail address. No luck. I tried signing up for it again with my Verizon E-Mail address and it said it's in use twice. Same thing twice with my...Read more
I didn't like
- Rewards program is nothing more than a cheat
Ordered a chili burger 3 times and it still came out pink. The bill charged me for 2, then 50 percent off 1, when the bill was corrected 1 Burger was taken off , and the 50 percent also. Manager came over and noticed the pink in the burger but continued stressing it's...Read more
Red Robin - No fries and absent server
Our server came to our table a total of two times, once to give us food and once to give us drinks. We were offered fries and were told they would be coming and after 45 minutes we received absolutely nothing, then we asked another server what happened and our original server ended her shift. Our ‘new’ server is so much more helpful and got us drinks and fries within five minutes.
Excuse my language but these people that run this restaurant cannot get their head out of their *** to save their life every single time I go there I give them another chance but I receive the same treatment every time they cannot get your order correct they make you...Read more
Red Robin - Very disappointed
Today monday april 16 2018, was very disappointing ,not only did I have to wait an unreasonably long time to get my meal ,the fries were cold the burger was cold and the bun was dry .Rewards a milk shake which I forgot because I was so upset !
So a few months ago I ordered online and went in to pick up my food. I was ignored by the hostess at the check in desk while standing at the area that was for "To-Go Pick Up". I stood at that desk for 15 minutes waiting to be helped, and only when I heard another...Read more
What a worst experience. We went to a RR Restaurant located in San Mateo, CA on 11/4/2017 (sat). Got burgers and fries. Fries tasted like they had been sitting out for a long time. Burgers tasted like they were over cooked. Worst part: - My 19 month daughter was...Read more
When we arrived at the Red Robin in the Solano county Mall on October 5,2017 the greeter told us we could go to the bar and find a table there. Unfortunately there was no tables that were cleaned so my boyfriend and I walked backed to the front and told the greeter. He...Read more
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