Since RR changed their format of serving food. I note that the change of format seems to attempt to "hide" the fact that their portions are smaller and prices have gone up. Case in point is their "Aco-cobb" salad.
The product used to be served in a large round bowl like dish. Now it's served in a smaller square dish. The food portrion is now about 1/2 of that previously offered, only a small piece of avocado as opposed to 1/2 of an avocado, no hard boiled egg, no black olives, no bacon bits, fewer slices of cucumber, etc. We now get ALL of this for $10.95 as opposed to $8.95.
Staff seemed to ignore my comment(s), no one cares what customers think. A call to headquarters with my thoughts and that's it..
I've been a patron of RR since the mid '70's... NO MORE!!
Reason of review: stingy, incomplete portions - high prices, apethetic staff..
Monetary Loss: $13.
Preferred solution: Let the company propose a solution.