State: Colorado City: Denver Clear all filters (5 of 608 reviews match)
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Red Robin - Royalty Program is a Scam
Twice, I got to my 9th burger to receive the 10th free and was told that I did not have any. Supervisor had no clue. Didn't even look or inquire on the issue. After I paid for my "free" meal, I was told to call 1-877733-6543 for resolution. I did...I was told to call...
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Company wrote 0 private or public responses to the review from Jul 11, 2016.
Anonymous
Dana Adams

Since your receipt says "Valued Member" that means you did not complete the registration of your account where you put your birthday and contact information. they don't know i...

Anonymous
Anonymous

As they advised the manager to handle it, they no doubt consider the matter closed. If you are wanting to change the entire process that Red Robin utilizes in their Guest Ser...

3.6
I liked
  • Burgers
I didn't like
  • Horible manager
  • Lack of cutomer service
#880589
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Red Robin - Burger Review from Denver, Colorado

The last three times I've been here their service sucks. Was there today, thought of give it another try . after waiting 45 min after our order still no burgers. We had ordered a basket of fries prior to making order of burgers. Fourty min into our wait our drinks were empty and had been for some time. And we has recieved a total of 12 fries between three people. Good business and good hard workers at this establishment. Probably need to hire entire new crew. I'll never go back
Company wrote 0 public responses to the review from Dec 30, 2015.
#761313
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Red Robin at Arapahoe Crossing East Arapahoe Rd. Centennial, Colorado. 11:45 a.m. Monday 12-21-15. Ordered fried mushrooms, served without dressings, served chilled. Mac and Cheese ordered for grandson, served cold, after finishing are meal, we did not want to...
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Company wrote 0 public responses to the review from Dec 22, 2015.
3.3
I didn't like
  • Un-cooked cold food served
#756242
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Ordered 2 orders of Fish and Chips with Cole slaw on each - worse tasting Cole Slaw my wife and I have every eaten. Waitress bought us fries to replace Cole slaw - Fries were cool, soft and tasted poorly. Not Wait staff fault - manager told us Cole slaw was corporate...
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Company wrote 0 public responses to the review from Oct 27, 2015.
3.0
I didn't like
  • Payment method
  • Cole slaw
#724573
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Ordered to go, 3 bowls of Clam Chowder, at home we measured the 1/2 full paper containers = 8oz. I called the Restaurant about the size of a cup vs their Bowl, told by John (mgr) of the Littleton CO. Restaurant, a CUP is 5-6oz & their Bowl is 10-12oz. I explained...
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Company wrote 0 public responses to the review from Feb 23, 2015.
#599425
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Contact Red Robin

Mailing Address:
Red Robin Gourmet Burgers
6312 S. Fiddlers Green Cir., #200N
Greenwood Village, Colorado 80111
United States
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