State: Colorado City: Denver Clear all filters (5 of 591 reviews match)
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Red Robin - Royalty Program is a Scam
Twice, I got to my 9th burger to receive the 10th free and was told that I did not have any. Supervisor had no clue. Didn't even look or inquire on the issue. After I paid for my "free" meal, I was told to call 1-877733-6543 for resolution. I did...I was told to call...
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Anonymous
Dana Adams

Since your receipt says "Valued Member" that means you did not complete the registration of your account where you put your birthday and contact information. they don't know i...

Anonymous
Anonymous

As they advised the manager to handle it, they no doubt consider the matter closed. If you are wanting to change the entire process that Red Robin utilizes in their Guest Ser...

3.6
I liked
  • Burgers
I didn't like
  • Lack of cutomer service
  • Horible manager
#880589
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The last three times I've been here their service sucks. Was there today, thought of give it another try . after waiting 45 min after our order still no burgers. We had ordered a basket of fries prior to making order of burgers. Fourty min into our wait our drinks were...
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#761313
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Red Robin at Arapahoe Crossing East Arapahoe Rd. Centennial, Colorado. 11:45 a.m. Monday 12-21-15. Ordered fried mushrooms, served without dressings, served chilled. Mac and Cheese ordered for grandson, served cold, after finishing are meal, we did not want to...
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3.3
I didn't like
  • Un-cooked cold food served
#756242
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Ordered 2 orders of Fish and Chips with Cole slaw on each - worse tasting Cole Slaw my wife and I have every eaten. Waitress bought us fries to replace Cole slaw - Fries were cool, soft and tasted poorly. Not Wait staff fault - manager told us Cole slaw was corporate...
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3.0
I didn't like
  • Payment method
  • Cole slaw
#724573
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Ordered to go, 3 bowls of Clam Chowder, at home we measured the 1/2 full paper containers = 8oz. I called the Restaurant about the size of a cup vs their Bowl, told by John (mgr) of the Littleton CO. Restaurant, a CUP is 5-6oz & their Bowl is 10-12oz. I explained...
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#599425
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