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They offered half off of the onion tower but only by sitting at the bar. I do not agree with that. If i am in your restaurant it should not matter where i sit. The offer should be available to every customer. We did bring it to the managers attention and she just said...
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3.3
#1086442
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First off I've been going to your restaurant on Jonestown for a while and never had a problem with service till today place wasn't busy our hostess sat us at 1:45 and nobody showed up at all we even had a waitress cleaning booth around us didn't even bother getting a...
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1.0
#1081316
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Waited 30 minutes to get a table, when table were available in the restaurant. The Manager was setting down in the customer area at prime time on Sunday @6:30 PM. The server would not take our appetizer order. She ask us to use the monitor on the table, it took 40...
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I didn't like
  • Did not like the food quality
#1078681
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Red Robin - Bad coupon bad attitude and very bad food

Red Robin
#1102852
1.7
Details
We went to the resturant with the coupon you sent for free burger did want to honor it .finslly showed the mgr.email got burher bun old fall apart had to eat buger with out bun the waitress was not a very nice person.will not eat AGAIN at That location
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Red Robin - Degraded when redeeming Birthday Burger

Red Robin
#1102047
2.7
Details
Waited over 40 mins for burger and fries. The food was cold, the cheese hard. I asked to speak to a manager, she proceeded to replace the fries, while waiting another manager brought me the fries and on my way out shouted enjoy your "FREE" birthday burger". She was condensending. So a person who redeems a free burger should not complain about how they were served! How rude!
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Red Robin - Ok service

Red Robin
#1092956
The restrooms were filthy I wonder how often they clean it!!! If that's filthy then how is the kitchen? I shutter to think
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Red Robin - Not great

Red Robin
#1092407
3.5
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Im disappointed that you took away the dgb burger. It was popular and probably the best one you had. Why would you take it away
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I was at the Red Robin on Everett May Way, Everett WA last night between 7:30 and 8:00 pm. I had a printed offer of a free kids meal for my grandson's birthday. The hostess that seated us wished Brody a happy birthday Our food was good and timely, but the waitress...
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Anonymous
Anonymous

Hey Gloria, maybe you should have done just a little to make it special, other then driving. I hate to say this but it's YOUR FAULT! You could have spoken to the waitress abou...

Anonymous
Anonymous

No server has the time to stop what they are doing for all of their tables to come sing to you.

4.1
I didn't like
  • Not acknowledging my grandson birthday
#1077369
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We walked into the Red Robin on cameron. In Burnaby it was around 3 pm. The place is pretty much empty about 5 people in the actual restaurant eating .there's no one at the front there was another couple waiting after about 10 mins we were about to walk in ..when a...
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1.0
#1064110
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Waited 1hr 30min for food. When the food arrived the food was cold, I told the waiter and he had an attitude. Then it took another 40 mins to receive new order and my daughter's sauce for her chicken strips. At the end bills where being paid and there was so much...
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4.0
#1058469
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i have many friends and we go to your restaurants often because a burger and unlimited fries is a good lunch recently one of my friends told the manager he did not like fries and so was told he could get the onion rings as a substitute..... he agreed and we all ordered...
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Anonymous
Anonymous

There is always an upcharge when substituting onion rings in place of fries. That is true at any restaurant. You knew the onion rings weren't unlimited to begin with, becaus...

4.4
#1057782
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My family and i went to R. R. for dinner. We ordered our drinks and 2 beers. It must have taken 20 min to get the beers. Ok we ordered an appetizer. We got the wrong one. We ordered or meals and a childs mac and cheese and the waitress asked if we wanted any sauces. We...
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4.0
#1055673
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My experience took place in Owings mills md location. So my bacon cheeseburger comes out ,as the waitress is bringing it over I see something blue that clearly isn't food on the bacon. When the manager comes she simply says we'll make u a new one. She never offered to...
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1.0
#1051933
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Service was unclear and difficult to hear. Only the mgr when she came over told me my request about a bar drink was a premium charge which I told the server I did not want. The scotch was limited to JW & JW. When the food came out 1 burger was hot and the other along...
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Anonymous
Grossedout

Horrible service at Oswego, IL location. Our server kept forgetting everything. Bathroom was filthy. Overall atmosphere was just gross.

#1042322
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