Red Robin - Computer system at table
I had the worse experience yesterday, Aug. 26th at the Hillsboro TV Hwy.
Red Robin. I HATE that computer item at the table that we're forced to use; I already had an awful 50th birthday and then to have to use that during my dining at your restaurant was the worse. The nice manager came over and sat with me and helped me through becoming member of the restaurant, but I hated having to use the computer at table to pay my bill.
Will most likely never go there again, other than to get my free Birthday burger today. Will let others know, too.
Reason of review: Order processing issue.
Preferred solution: Let the company propose a solution.
Red Robin Cons: Bad presentation.
Location: Hillsboro, Oregon
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Comments
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Our family has them remove the computer before we even sit down. It's a total distraction over dinner for our small children and if we're going to tip, then we require a personal service.
Form a server /batender stand point it helps us with time and security issues as well. Keep your debit card or give it to a complete stranger?
If I'm slammed with 8 tables and you're ready to pay, why not just pay at the table? If you're that picky with your tip, over a computer on a table that helps the server, than someone like me will make up for it