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Contact Red Robin Customer Service

How to Reach a Person at Red Robin

Verified Contact Information

Toll-Free Number:

  • 1-877-499-6809
    Privacy Inquiries
Call Now
Send Message

Customer Service:

  • 1-303-846-6000
  • 1-303-846-5006
  • 1-334-396-1078

Customer Service:

guest-support@redrobin.com

General Info:

info@redrobin.com

Investors/ Franchising:

investor@redrobin.com

Media:

media@redrobin.com

Sales/ Reservations:

cateringsales@redrobin.com
CATERING

Red Robin Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Red Robin Phone Number
1 (303) 846-6000
Average Hold Time
Up to 3 minutes
Average Calls duration
1 minute
Most Popular Red Robin Email Address
guest-support@redrobin.com
Red Robin Live Agent Availability
46% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
View full overview

How to Contact Red Robin Customer Service?

Most Popular Number:

(877) 499-6809
Privacy Inquiries
Total calls: 121 Last call: Jun 4, 2026

Red Robin phone number is (303) 846-6000. This number is the primary contact for reaching out to Red Robin's support team for any inquiries, complaints, or issues you might have. Whether you're experiencing a problem with your order, need assistance with a reservation, or have feedback on the service, this is the number to use. The response time may vary depending on the nature of your inquiry and the volume of calls at the time. Red Robin strives to provide timely and efficient service to ensure customer satisfaction. The Red Robin support team is there to help, so don't hesitate to call during their business hours.

For those who prefer to communicate via email, the Red Robin email address is guest-support@redrobin.com. This address is monitored by the Red Robin support team, who are dedicated to addressing any concerns or questions you may have. Whether you're looking for information on menu items, have questions about your loyalty program, or need assistance with a transaction, sending an email to this address is a convenient way to get in touch with Red Robin. Keep in mind that while email responses might be slower compared to phone calls, the Red Robin headquarters team is committed to providing thorough and helpful responses.

The Red Robin corporate office is located at 6312 S. Fiddlers Green Cir., #200N Greenwood Village, Colorado 80111, United States. This is the headquarters where the company's strategic decisions are made, and it's the place where the corporate team oversees the operations of the restaurants. If you need to send a formal letter or have specific concerns that require the attention of the corporate office, this is the address to use. However, for day-to-day inquiries or issues, it's recommended to contact Red Robin through their customer service channels, such as the Red Robin phone number or email address, for a quicker response.

Red Robin's hours of operation are from 11:00 AM to 9:00 PM daily. This means that from the early morning until the evening, you can visit a Red Robin restaurant and enjoy their menu. Whether you're looking to grab a quick bite or plan a more leisurely dining experience, these business hours ensure that there's always a time that works for you. It's important to check the specific hours for the location nearest to you, as hours can vary by location. Enjoy your meal at Red Robin, and if you have any questions or need assistance, the Red Robin support team is ready to help within these hours.

PissedConsumer Club

Contact Information

Red Robin Website:

Red Robin Help Center:

Corporate Office Address:

Red Robin International, Inc.
6312 S. Fiddlers Green Cir., #200N
Greenwood Village, Colorado 80111
United States

Other Info (opening hours):

Other Location:

Red Robin Gourmet Burgers Inc.

10000 East Geddes Avenue

Suite 500

Englewood, CO 80112

More contact details

Summary of Red Robin Customer Service Calls

759 TOTAL
CALLS
01:09 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Red Robin?

Product/ Service Question:

  • “Complaint”
  • Take out food
  • “Customer complaint”

Account Question:

  • “Cant apply rewards”
  • “Account wrong”
  • “Add rewards”

Request for Information Question:

  • “Update new number”
  • Order wasn't right,manger was not helpful
  • “I just received a message saying the information that I asked for about my account is ready to download and will be available for 7 days I never asked for any information so what's going on”

Staff Question:

  • “Horrible service server and just good quality I’m allergic to fish and my fries taste just like the fish I ordered house salad got Cesar my son go cheese pizza no sause add pineapple and they gave him tomato sause took about 30 min to bring his piz”
  • “I am shocked by how rude your staff has been during two successive visits”
  • Horrible service

Employment Question:

  • “To get my w2 emailed to me”
  • “Payroll problem”
  • “Denied for employment”

Shipping and Delivery Question:

  • “Order issues”
  • “I did not get double points credit on my order Feb 8th in Portland , OR Also I did not receive an email for a birthday reward for a free hamburger”
  • “Never received the gift cards I purchased.”

Cards Question:

  • “Burger card”
  • “I bought $50 gift card which comes with 2 $10 gift cards. I have never received email with them. Order Number: CND6MVUX3R”
  • “Lost credit card”

Payments and Charges Question:

  • “Can’t find birthday coupon”
  • “Overcharged”
  • “Non receipt of bonus card offer pertaining to order number CND6MVB288”

Return/ Replace Question:

  • “Change preferred location”
  • “Change informartion”
  • “Icant change my new phone number”

Refund Question:

  • “Refund”
  • “Abhorrent servicr and refund”
  • “Was told i can have a refund”

Website/ Application Question:

  • “Website crash”
  • “Website error”
  • “TERRIBLE CONTEST your rolality web site was terrible!!”

Activation/ Cancellation Question:

  • “Cancel gift cards”
  • “Do not cancel my account”
  • “To cancel”

Other Question:

  • “Ordering Ai sucks”
  • “Found finger nail in ice cream sundae at your La Habra ca loctinr”
  • “Wrong birthday on my app”

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