Contact Red Robin Customer Service
Red Robin Phone Numbers and Emails
Toll-Free Number:
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(877) 499-6809Privacy Inquiries
Customer Service:
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(303) 846-6000
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(303) 846-5006
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(334) 396-1078
Red Robin Emails:
Red Robin Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Red Robin Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Red Robin is 3038466000. 90% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 46% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Red Robin may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Red Robin Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Red Robin is 3038466000. 90% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 46% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Red Robin may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call Red Robin mainly because of product/ service, account and request for information.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Red Robin is guest-support@redrobin.com. 93% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Red Robin Website:
Red Robin Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Red Robin Gourmet Burgers Inc.
10000 East Geddes Avenue
Suite 500
Englewood, CO 80112
How Good is Red Robin's Customer Service?
Summary of Red Robin Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Red Robin?
Product/ Service Question:
- “Order messed up restaurant phone not working”
- “Complaint”
- “Complaint about promotion on April 17”
Account Question:
- “Missing reward points”
- “Blocked card”
- “Rewards credit”
Request for Information Question:
- Need to talk to supervisor about improper treatment
- “Update my cell phone number for my birthday club”
- “How to add a account to other account”
Staff Question:
- “Disgusting service”
- “Unacceptable behavior by "manager" Kimand General Manager of Tikatnu Commons location store in Anchorage, Alaska”
- “Customer service & Red Robin rewards”
Employment Question:
- “To get my w2 emailed to me”
- “Payroll problem”
- “Denied for employment”
Shipping and Delivery Question:
- “I did not get double points credit on my order Feb 8th in Portland , OR Also I did not receive an email for a birthday reward for a free hamburger”
- “Never received the gift cards I purchased.”
- “Did not receive bonus gift card”
Cards Question:
- “Burger card”
- “I bought $50 gift card which comes with 2 $10 gift cards. I have never received email with them. Order Number: CND6MVUX3R”
- “Lost credit card”
Payments and Charges Question:
- “Non receipt of bonus card offer pertaining to order number CND6MVB288”
- “Wrongful billing”
- “Overcharged”
Return/ Replace Question:
- “Change my phone number”
- “I want to change my email. I don't have access to the old email”
- “Email change”
Website/ Application Question:
- “Website crash”
- “Website error”
- “TERRIBLE CONTEST your rolality web site was terrible!!”
Refund Question:
- “Refund”
- “Was told i can have a refund”
Activation/ Cancellation Question:
- “Do not cancel my account”
- “To cancel”
Other Question:
- “Complaont”
- “Purches”
- “Can't get burger pass”
Compare Red Robin Customer Service To
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