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This last friday i went to the red robins in pembroke pines fl mall to have dinner.My son who is autistic was quite hyper to eat and the hostess was cheery to give him a balloon and crayons which calmed him down until his dinner came.

After eating waiting on a check and dessert my childs balloon popped and of course he was upset. He cried and wanfed a new one. The manaher came over and said we have to leave that my son gets on his nerves and is bothering his guests. I informed him of my child being special needs and he still proceeded to kick us out and cancelled our check in the pay kiosk.

I contacted red robins corporate via twitter and website. They gave me a $20 giftcard ! Disgusting!!!! Insulting!!!

I will be contacting a civil rights team to ensure no one has to go through this again.Shame on this company.

Review about: Red Robin Customer Care.

Reason of review: Poor customer service.


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Leave the regard home next time

to Anonymous #1404101

She would but you weren’t with her.I take care of special.

Needs adults and I do not like the word you just used.

One day you may wind up in the same boat or have a child that is special needs.God bless you.

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