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This last friday i went to the red robins in pembroke pines fl mall to have dinner. My son who is autistic was quite hyper to eat and the hostess was cheery to give him a balloon and crayons which calmed him down until his dinner came.

After eating waiting on a check and dessert my childs balloon popped and of course he was upset. He cried and wanfed a new one. The manaher came over and said we have to leave that my son gets on his nerves and is bothering his guests. I informed him of my child being special needs and he still proceeded to kick us out and cancelled our check in the pay kiosk.

I contacted red robins corporate via twitter and website. They gave me a $20 giftcard ! Disgusting!!!! Insulting!!!

I will be contacting a civil rights team to ensure no one has to go through this again. Shame on this company.

Product or Service Mentioned: Red Robin Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Aug 20, 2017.
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Leave the regard home next time

to Anonymous #1404101

She would but you weren’t with her. I take care of special.

Needs adults and I do not like the word you just used.

One day you may wind up in the same boat or have a child that is special needs. God bless you.

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