Red Robin - Entertainment fee
I usually stop there every couple weeks for lunch but after this week experience i don't think i will stop there again. The problem is they have this kind of i-pad on the table that you can play games etc.
so i was trying to figure out for few minutes before the burger came that took 20 minutes, and when i asked for the bill i was charged $1.99 for entertainment fee, so i asked the server what is that and i was told for playing a game on that computerized unit. To my surprise i asked her where does it say in the menu or a sign on the table that it costs two dollars to look at that piece on the table ? No where is a charge for that. Well that pissed me off for the long delay plus the two dollar charge.
You will never see me there again i demand my two dollars back!
Red Robin in Poughkeepsie and my e mail is jathas@***.net phone 845 896-**** address J. Athanasiou 3 Macy Court, Hopewell Junction NY 12533 Thank you
Reason of review: Problems with payment.
Red Robin Cons: I already explained the problem.
Location: 2511 South Rd, Poughkeepsie, NY 12601, USA
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Comments
Please avoid publishing any personal information and promotional content
It states on the tablet there is a fee to use is to play games.
What kind of da puts there address on a public review. You do that in a private chat with the company.
Glad your so trusting of the people in this world over 2 dollars.
Don't say it's the principle either. I've used these machines before, it clearly states it
Same problem. Not notified there was a charge for tablet until added to bill. This charge will bring down your customer count and social media will spread this bad customer experience.