Product: Red Robin Customer Care Clear all filters (44 of 44 reviews match)
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I went to the Cherryhill nj red Robbin with my wife and small child.We were taken to a table upon arriving and sat down. We sat for 15 mins and no server even came up to us to take our drink order or anything. We pressed the button on the screen at the table to call a...
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2.3
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Red Robin Customer Care
#1118236
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First of all we walked in and the hostess just came out of the bathroom in her bra, getting a shirt out of a bag on the chair, put it on and then seated us.The waitress took our order, then proceeded to vacuum the floors before even giving us water or drinks. Burgers...
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3.3
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Red Robin Customer Care
#1111976
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When we arrived at the Red Robin in the Solano county Mall on October 5,2017 the greeter told us we could go to the bar and find a table there. Unfortunately there was no tables that were cleaned so my boyfriend and I walked backed to the front and told the greeter. He...
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Anonymous
Anonymous

I had the (mis)fortune of waiting tables during my college years, so let me say a few words. First, I have a hard time believing the manager told you he was not willing to ca...

4.1
Product
Red Robin Customer Care
#1111108
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Red Robin - My son can go to war but can't have a burger

#1043092
1.0
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My son and i went to eat and watch the baseball game hes 18 we were told we cant sit in bar area cause hes not 21 this is a burger joint not a bar he can go buffalo wild wings,oggis or any sports bar your *** company needs to figure out what it is
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Red Robin Customer Care Review

#1032086
3.4
Details
Walked into your restaurant no hostess food was alright just overpriced wait staff has a problem with clear Communications with customers. When you order a beer and there's two different sizes at two different prices the wait staff should inform the customer of this this is my first visit to your restaurant and probably be my last
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Customer service
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Diversity of Products or Services
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Red Robin Customer Care Review

#1018158
1.0
Details
The service tonight was the worst I've ever witnessed. Not only slow but rated R. The person you had cleaning tables after guests left did not have his pants up. And our kids saw his naked bottom. Several times. He splashed drinks on our stuff and dropped trash on our stuff. And then "mooned" us several more times. Consider a better dress code.
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
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Red Robin Customer Care Review

#984477
1.9
Details
Good Evening Wanted to make a comment on the lack of respect and compassion for minorities at my recent visit at location 1001 Columbiana Cr ,I observed seperation and distant interaction with myself and close friends from even the manager level people.There is clearly things going on that need to be resolve before people get the wrong idea
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Customer service
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Location
Price Affordability
Quality of Food
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This last friday i went to the red robins in pembroke pines fl mall to have dinner.My son who is autistic was quite hyper to eat and the hostess was cheery to give him a balloon and crayons which calmed him down until his dinner came. After eating waiting on a check...
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Anonymous
Anonymous

Leave the regard home next time

1.0
Product
Red Robin Customer Care
#1089927
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They offered half off of the onion tower but only by sitting at the bar.I do not agree with that. If i am in your restaurant it should not matter where i sit. The offer should be available to every customer. We did bring it to the managers attention and she just said...
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3.3
Product
Red Robin Customer Care
#1086442
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First off I've been going to your restaurant on Jonestown for a while and never had a problem with service till today place wasn't busy our hostess sat us at 1:45 and nobody showed up at all we even had a waitress cleaning booth around us didn't even bother getting a...
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1.0
Product
Red Robin Customer Care
#1081316
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We walked into the Red Robin on cameron. In Burnaby it was around 3 pm. The place is pretty much empty about 5 people in the actual restaurant eating .there's no one at the front there was another couple waiting after about 10 mins we were about to walk in ..when a...
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1.0
Product
Red Robin Customer Care
#1064110
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We were a large group, 6 total and one small child, got our bill mixed up with someone else's tried to explain it was the same amount, but didn't give us a copy of the bill, we paid the bill of $83.22, however when they charged my credit card they tacked on $15.00, we...
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Red Robin Customer Care
#1021964
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Birthday dinner last night for my son!My mother in law ordered clam chowder soup, her garlic bread consisted of a large crouton bread that was dry and had maybe an 1/4 in of chopped cold garlic on end of toast. What a joke On hamburgers, my son ordered no onion, he...
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2.8
Product
Red Robin Customer Care
I liked
  • Onion ring tower
I didn't like
  • Order to cooks came out all wrong
  • Garlic toast
#1018790
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My husband and I went to Red Robin's in Evans, Ga to have a meal before going to a concert.We thought we had arrived in time to eat and get to the show on time. We arrived and were seated immediately at approximately 6:05 pm. Server took our order. Brought our drinks....
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3.4
Product
Red Robin Customer Care
#1007351
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