Product: Red Robin Customer Care Clear all filters (59 of 59 reviews match)
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In terms of the complaint registered with your bunch in regards to the grouse un-professionalism at the Red Robin Restaurant in Prescott, Az they have dismissed it and blown it off. This meaning to say and imply that they can lie and perform un-professional with other...
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Red Robin Customer Care
#1264069
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Excuse my language but these people that run this restaurant cannot get their head out of their *** to save their life every single time I go there I give them another chance but I receive the same treatment every time they cannot get your order correct they make you...
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1.0
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Red Robin Customer Care
#1252821
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A phone call was placed to a phone number 928-283-5082 with the feeling of wanting to talk to the sender of the letter relating to the grouse un-professionalism of other workers in the Red Robin Restaurant in Prescott. Az. It indirectly had to do with an individual...
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1.0
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Red Robin Customer Care
#1237847
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Red Robin - Very disappointed

Today monday april 16 2018, was very disappointing ,not only did I have to wait an unreasonably long time to get my meal ,the fries were cold the burger was cold and the bun was dry .Rewards a milk shake which I forgot because I was so upset !
4.0
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Red Robin Customer Care
#1234961
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I went to Red Robin on 04/02/18 and order a meal to go.i work nights so when open my meal it was all wrong.igot a cheap hamburger which I didn’t order.i ordered a royal burger.so I called and talk to oneof your managers he’s name is Sean. Which he was nice.He told me...
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4.1
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Red Robin Customer Care
#1225338
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Used you’re online system that did not specify which restaurant- was at youre valley location and I placed order online for you’re downtown location in Spokane WA and they couldn’t process my online order at youre valley location .saying they could only process order...
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1.2
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Red Robin Customer Care
#1224012
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Red Robin - Bad services

Here at Federal Way Red Robin. Been waiting 20 minutes for a server. Now waiting on a cup of cofree. A small section of the restaurant is open, no one in the rest of the restaurant. What has happened to your service? Not the first time this has happened?
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Red Robin Customer Care
#1219613
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Terrible cold food when it finally arrived 45 minutes later. Only seen server once during meal only because we waved her to us. Never got our drinks refilled or bottomless fries , {{Redacted}}
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Anonymous
Anonymous

Town Center Red Robin of Jacksonville Florida ...I never experienced such poor customer service from staff and basically no response from manager after suggestion retraining s...

2.5
Product
Red Robin Customer Care
I didn't like
  • Long wait time
  • Bad server experience
#1213563
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Red Robin - Terrible service

We went ro red eobin rhis evening and we were rhere 2 hrs. 30 min wait then waited over 30 mins for our food. There were even empty tables . i dont know if short of staff but it was very inconvience. I have been there before and when busy and never been rhru rhis. Thank you kay Hewitt
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Red Robin Customer Care
#1207638
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Please make sure your food is prepared correctly because just stating that you will credit someone the next time they come in does not make up for the money you have already spent on your food.My food was prepared very poorly, with no names on my order so that you...
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1.3
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Red Robin Customer Care
#1205719
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