Product: Red Robin Customer Care Clear all filters (46 of 46 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Show

Red Robin - Long wait !!!!

We were told it would be 20 min wait . They seated us in a very cramped table on bar side . We asked for a little roomier table . So they put us to the bottom of their list and seated five other goups at least before us ! And we have spent a hour and we are still on the bar side and a table ... no booth !!!! What the heck !!!!! I give them a 2 tonight ... and we haven’t even got a chance to eat
3.9
Details
Cleanliness
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Product
Red Robin Customer Care
#1174974
Reply to reviews
I have been getting to go orders forever...now they have changed how u get your orders...while ur once hot food sits in a bin ,instead of u going to pay for your food at the bar..they now have a middle man who u have to watch go get your change b4 u get your food...my...
Read more
3.8
Product
Red Robin Customer Care
#1145571
Reply to reviews

I went to the Cherryhill nj red Robbin with my wife and small child.We were taken to a table upon arriving and sat down. We sat for 15 mins and no server even came up to us to take our drink order or anything. We pressed the button on the screen at the table to call a...
Read more
2.3
Product
Red Robin Customer Care
#1118236
Reply to reviews
First of all we walked in and the hostess just came out of the bathroom in her bra, getting a shirt out of a bag on the chair, put it on and then seated us.The waitress took our order, then proceeded to vacuum the floors before even giving us water or drinks. Burgers...
Read more
3.3
Product
Red Robin Customer Care
#1111976
Reply to reviews
When we arrived at the Red Robin in the Solano county Mall on October 5,2017 the greeter told us we could go to the bar and find a table there. Unfortunately there was no tables that were cleaned so my boyfriend and I walked backed to the front and told the greeter. He...
Read more
Anonymous
Anonymous

I had the (mis)fortune of waiting tables during my college years, so let me say a few words. First, I have a hard time believing the manager told you he was not willing to ca...

4.1
Product
Red Robin Customer Care
#1111108
Reply to reviews
This last friday i went to the red robins in pembroke pines fl mall to have dinner.My son who is autistic was quite hyper to eat and the hostess was cheery to give him a balloon and crayons which calmed him down until his dinner came. After eating waiting on a check...
Read more
Anonymous
Anonymous

Leave the regard home next time

1.0
Product
Red Robin Customer Care
#1089927
Reply to reviews
They offered half off of the onion tower but only by sitting at the bar.I do not agree with that. If i am in your restaurant it should not matter where i sit. The offer should be available to every customer. We did bring it to the managers attention and she just said...
Read more
3.3
Product
Red Robin Customer Care
#1086442
Reply to reviews
First off I've been going to your restaurant on Jonestown for a while and never had a problem with service till today place wasn't busy our hostess sat us at 1:45 and nobody showed up at all we even had a waitress cleaning booth around us didn't even bother getting a...
Read more
1.0
Product
Red Robin Customer Care
#1081316
Reply to reviews
We walked into the Red Robin on cameron. In Burnaby it was around 3 pm. The place is pretty much empty about 5 people in the actual restaurant eating .there's no one at the front there was another couple waiting after about 10 mins we were about to walk in ..when a...
Read more
1.0
Product
Red Robin Customer Care
#1064110
Reply to reviews
Show

Red Robin - My son can go to war but can't have a burger

My son and i went to eat and watch the baseball game hes 18 we were told we cant sit in bar area cause hes not 21 this is a burger joint not a bar he can go buffalo wild wings,oggis or any sports bar your *** company needs to figure out what it is
1.0
Details
Diversity of Products or Services
Product
Red Robin Customer Care
#1043092
Reply to reviews