Im so disappointed with Red Robin I actually created a yelp account for this particular review. Red robin is usually on point with every detail of the order but on this particular day they properly and superbly *** the pooch I mean they really *** up.
In short I WILL NEVER EAT HERE AGAIN AND WOULD NEVER RECOMMENDED IT TO MY WORST ENEMY. I made a pickup order (at around 7:20 pm) and SPECIFICALLY requesting extra fries (it was take-out after all). Upon picking up the order I noticed an extra box sitting on top of my two original orders thinking "thank God they remembered the extra fries" so I get in my ride and head to the hospital to deliver (the order was a food surprise for a friend in the hospital). So heading towards the destination I get the sudden urge for a car fry...
I open the top box with all the requested fries...annnnd behold an empty box with 16 fries on it (I counted) seriously 16 *** fries.
After a second of wonderment I rationalized that maybe the original orders are where the fries are hiding ad but yet again they manage to frustratingly *** up the order with the combined fries in the entire order to equal only 1/4 of the take out BOX yes one *** fourth. See I wouldn't be this upset if the order was just run of the mill but this was an.order for a person residing in the hospital (northwest) with no option for decent food.
You might be asking "why didn't you call the manager"
I did try to call these useless *** but after been on hold for 25 mins I was convinced that this place is beyond savings.
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