Last night we went to Red Robin. There was a small portable computer/tablet device on the table.
My 8 year old touched the screen for only about 10 seconds. She never played any games or accessed any services. When our bill came (that we had to pay using the device) there was a $1.99 "Entertainment Fee" at the bottom. The manager said it was for unlimited use of the device.
We never agreed to pay for this service. He said everyone that activates the device when they sit down gets charged. Do the math folks. If they have 200 tables per night, probably 150 have kids that will touch the device.
At $1.99 per table that's an extra $300 per night for Red Robin. This is a scam worthy of a class action law suit for failing to disclose the charge.
Also, the pay system defaults to 20% tip. Give me a break. The service was not even that good.
Shame on you Red Robin.
It's too bad we can't go eat an overpriced burger without getting scammed.
Product or Service Mentioned: Red Robin Burger.
Reason of review: Pricing issue.