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1.0
Details
Ended up in the Emergency due to restaurant error - Red Robin review
Ended up in the Emergency due to restaurant error - Red Robin review
Ended up in the Emergency due to restaurant error - Red Robin review
Ended up in the Emergency due to restaurant error - Red Robin review
Ended up in the Emergency due to restaurant error - Red Robin review
Ended up in the Emergency due to restaurant error - Red Robin review
Ended up in the Emergency due to restaurant error - Red Robin review

Update by user Aug 20, 2019

Was given a veggie burger which contains gluten even though I clearly stated I had a gluten allergy. Didn’t realize til it was too late. Now I can’t get the restaurant to respond.

Original review posted by user Aug 15, 2019

I ordered a burger well with no pink and gluten free bun and fries. I stated this was due...
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2 comments
Anonymous
#1789651

You can usually tell a gluten free bun f I’m a regular bun. You should have taken it off just to be safe.

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Review
#1623910 Review #1623910 is a subjective opinion of poster.
Service
Red Robin Manager
Cons
  • Manager was not willing to apply a solution
  • I stated i had an allergy to gluten
  • Poorly trained or if at all staff
Reason of review
Allergy not headed and given food that made me sick
Preferred solution
Emergency room visit cost

Eat There | Red Robin review from Washington, Indiana

Surprised you chose Danotos to partner with. Im a fan and customer. Im the VP of East of Chicago Pizza and if you have an opening for another concept to test I would love to speak with someone.
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Review
#1767047 Review #1767047 is a subjective opinion of poster.
Pros
  • Great food

Get the orange blitz back | Red Robin review

2.4
Details
I stopped going there years ago because they stopped sellling the orange blitz and i was going there weekly because i loved it so much. Since they stopped selling it i havent been there in years. I was spending over 300 a month there including tips. I wont go back untill they start selling that drink again.
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1 comment
Anonymous
#1810489

It's whipped vodka, sprite, orange juice and whipped cream.. so, very easy to make at home.

Review
#1765419 Review #1765419 is a subjective opinion of poster.
Pros
  • Waitress
Reason of review
Dicontinued drink
Preferred solution
Have the drink available again in the future

Go somewhere else | Red Robin review from South Aurora, Colorado

2.6
Details
Been a lot of years since we had been to RED ROBIN..... went on New Years day 2020 because was one of the few places open. The service was slow and the food … burger,,,,fries…..cold and not very tasty cold as it was
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Review
#1764744 Review #1764744 is a subjective opinion of poster.
Product
Red Robin Burger
Reason of review
FOOD COLD
Loss
$22
Preferred solution
Full refund

Go somewhere else where they care about you being a customer | Red Robin review

1.8
Details
I have been trying to register with Red Robin since 2017 and have had no success. I even 2 weeks ago called the toll free no. and left a msg and to date have rec'd not one contact from the Red Robin. I use Red Robin in Bellevue Neb. BUT they are building a Sickies Burger there too and I will go there because they care about their customers and have helped me register as a preferred customer. I have told many about the lousy treatment I have rec'd and hope to tell many more. Red Robin just does not care about their customers.
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Review
#1760058 Review #1760058 is a subjective opinion of poster.
Cons
  • Bad service to customers
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Red Robin In Bellevue Neb

Check your bill before you leave | Red Robin review from Jessup, Maryland

My friend and I went to your Columbia md red robin, the food was ok but we did not know the thing on the table was something we had to pay for. When I noticed it I asked why we where being charged and was told its entertainment fee. We never touched it so why do I have to pay? It kind of made me angry and spoiled my lunch.
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Review
#1757644 Review #1757644 is a subjective opinion of poster.
Product
Red Robin Reds Tavern Double Burger
Reason of review
Problems with payment
Preferred solution
Price reduction

To never eat at Red Robin at the Rockaway Townsquare Mall

1.3
Details
On 12/20/2019 we received the most disgusting meal ever served at Red Robin. Over the past year the service has gone downhill. We order from the gulten free menu and have gotten sick there too many times. On this particular day the burgers were not cooked properly not to mention that the grease was literally dripping off the burger. We hardly got any fries first go around and when we ordered more, they were burned so badly we couldn't eat them not to mention we were charged for them. The transaction # is 20191220130549. The server was Brendan who needed customer service training. Very disgusted with this location. The Clifton GM needs to go there and retrain the entire staff and clean up the Rockaway location. It is an embarrassment.
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Review
#1756145 Review #1756145 is a subjective opinion of poster.
Product
Red Robin Burger
Reason of review
Bad quality

I do not recommend the Orland Park, IL location | Red Robin review from Plainfield, Illinois

1.3
Details
Saturday, January 4, 2020 at 3 pm The restaurant was filthy. While we were there no one came by to take our dirty dishes. There were seven empty tables with dirty dishes on them. That was on our side of the Restaurant. There were more empty tables with dirty dishes on them on the other side of the Restaurant. I only saw our waiter and one waitress. They were running ragged. They said the Management sent staff home. We ask for the Manager we told him about the problem he just smiled and shrugged. When you are paying $50 for dinner for two people you shouldn't have to look at dirty dishes all around you. It was a horrible experience.
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Review
#1751768 Review #1751768 is a subjective opinion of poster.
2.0
Details
First my family loves to eat red robin. We went to the one in Orland park, Illinois on laGrange road. I was a very unhappy visitor there and so were my kids and the family that came along with me. We wanted to eat there after a hockey game. The waitress Nicole didn't...
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Review
#1745310 Review #1745310 is a subjective opinion of poster.
Pros
  • Onion ring tower
Cons
  • How long it took to get our food see my remarks above
  • Did not like customer service
Tags
  • Corporate Manager
  • Kitchen Staff Is A Joke
  • Again Endless Fries Sucks
  • Food Quality And The Dirty Servic

It’s too hot in here | Red Robin review from Houston, Texas

We are in your restaurant in Houston, Tx. The one at Marquee Center. Its so damn hot in here. They say they have been miserable all day. They say that they were told corporate controls the a/c. This sounds like total nonsense. Get it together Miserable customer Victoria Souder
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Review
#1745268 Review #1745268 is a subjective opinion of poster.
Service
Red Robin Customer Care
Cons
  • This website sucks
Reason of review
Too hot
Preferred solution
Get your *** together

Contact Red Robin Customer Service

Website:
Mailing Address:
6312 S. Fiddlers Green Cir., #200N
Greenwood Village, Colorado 80111
United States
All Red Robin Contacts

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Latest Question

Red Robin Questions

Don’t bother. Super expensive for you get or don’t get. Horrible customer service? | Red Robin review

1.3
Details
We loved the food, but each and almost every time we order something delivered as I am disabled and prefer eating at home they NEVER get the order right. Do they think because we are not there it doesnt matter because they cant fix it. This one was very simple we had boneless wings with onion straws. The chicken tasted good but was ice cold! Looking forward to onion straws and instead they put a handful of potato chips under the chicken they were awful and soggy from the sauce. Ugh! Always something. Probably seems silly but very disappointing.
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Review
#1743723 Review #1743723 is a subjective opinion of poster.
Pros
  • Usually tastes great
Cons
  • Order incorrect customer service
Reason of review
Not as described/ advertised
Loss
$35
Preferred solution
Full refund