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I had a bad experience at Red Robin, the manager “Ryan” was less then helpful and was rather rude. I contacted corporate office. They asked that I give them another try. Put a free burger and $20 on my royalty card. We tried Red Robin again tonight. The food was...
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Company wrote 0 private or public responses to the review from Oct 08.
Anonymous
Anonymous Freshness 2018

To: Anonymous I tried again...you failed...again. I am sorry too hear about your experience. No customer or employee should be treated like this! I'm hoping your next visit to...

1.0
#1375983
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Red Robin - Our food came out burnt

Red Robin - Our food came out burnt
Our food was burnt we Order clucks and shrimp and it was so burnt you could not even bite it.
Company wrote 0 private or public responses to the review from Dec 04.
2.2
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#1415456
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Red Robin - Our food came out burnt!

Red Robin - Our food came out burnt!
My grandson ordered clucks and shrimp and it was burnt. I filled out the feedback and no one reply at all.
Company wrote 0 private or public responses to the review from Dec 04.
1.0
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#1415451
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to my table. After 10 minutes I asked for the manager, Dauphne stated I had to pay for the meal, but it was to be charged on the rewards card and I refused to wait any longer. Ashley was serving other customers while I was with Dauphne the manager. Dauphne wanted me to...
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Company wrote 0 private or public responses to the review from Nov 12.
FragrantNumbat
FragrantNumbat

It is really disgusting that you have to complain and lie just to get free meals. You obviously had no issue with their food if you returned after your first visit. Looks like...

2.3
#1399009
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I will not go back to the red robin in Bonney Lake ever. The food was beyond greasy, sub stander ed burgers and my sweet potato fries were cold. When I told the server the root beer float was flat she brought me a new one but had to tell me that there was nothing wrong...
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Company wrote 0 private or public responses to the review from Dec 06.
1.1
I didn't like
  • Every thing we ordered was to greasy to eat
#1417262
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I ordered the avvo cobb salad, I asked for light ranch dressing which is stated on the menu she said they do not have anything light at all, that was the first disappointment then when I got the salad I'm looking around in the salad digging through it and there was no...
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Company wrote 0 private or public responses to the review from Nov 30.
1.8
#1411982
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Terrible day to be a veteran at red Robin. First off, I cake and spoke to the manager at this place in *** GA. Told him I'm a vet and that I am unable to find there but could I get it to go. The manager said hold on, instead of making a decision on the issue I told him...
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Company wrote 0 private or public responses to the review from Nov 11.
Anonymous
Logic and Facts 1

This is a nice action by the restaurant to say thanks for your service. Here's the deal though, private businesses have the right to give you something nice on their own terms...

3.2
I didn't like
  • Customer service
  • Management
#1398388
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Red Robin - Bad service

I ordered bbq burger and my server gave me the wrong burger and didn’t say anything and apologized. My husband ordered bonzi burger and got my bbq. The server said it is a same burger and then just add pineapple on the side. Really bbq sauce and teriyaki sauce are equal!!! How could a server said and treated their customers like this! Awful service and bad attitudes!!!! Think twice to go there now
Company wrote 0 private or public responses to the review from Nov 19.
1.0
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#1404089
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Good Morning, I am writing as my wife and I ate the past weekend at Red Robin at the mall in Pensacola, FL. Service was poor and I understand the restaurant however, our waitress did not seem to be interested in serving us as our experience was nearly an hour. The...
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Company wrote 0 private or public responses to the review from Nov 07.
#1395914
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Contact Red Robin

Mailing Address:
Red Robin Gourmet Burgers
6312 S. Fiddlers Green Cir., #200N
Greenwood Village, Colorado 80111
United States
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First , I called to place a pickup order. Was on hold for 7; minutes.. I picked up order, got home and my Berger was missing . I called back , another 6 minute wait to speak to someone. My hubby is now eating his meal. She gets on phone and says " so rude coming to...
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Company wrote 0 private or public responses to the review from Nov 11.
2.0
#1398147
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