We went to a local Red Robin in Hamburg that just opened up. We are eating our meal, my husband and myself love this place, we were sitting where they bring out the food and set on counter in a small table with 3 chairs.
We received our meal and there right in front of our eyes there are 2 waitresses, one was getting her hair braided and the other one was braiding it. Within 5 min of that another waitress was combing through her hair with her fingers and then swinging her hair around both time right where the food come out of the kitchen. We told our server what we saw and asked him to speak to the manager. That is not done in the food service industry.
Maybe these employees need to be retrained.
Nobody needs to see that or wants to see that. Our server was excellent.
Review about: Red Robin Manager.